FAQ

1. What is Genify?

Genify is an online store offering stylish handbags, wallets, and backpacks designed for everyday use.

2. Where do you ship?

We currently ship within the United States only.

3. How long does shipping take?

5–9 business days after processing.

4. How do I track my order?

You will receive a tracking email after shipment.

5. Do you accept returns?

Yes, within 30 days of delivery.

6. When will I get my refund?

Within 7–10 business days after approval.

7. How can I contact support?

📧 support@genify.store